Sap Solutions

SAP AMS Overview

Globtier is one of the fastest growing managed IT & SAP consulting companies based out of India, US & Canada, with more than 10+ years of experience in offering SAP AMS & Development services. With an an inhouse team of certified and experienced Technical & Functional SAP consultants, our team can simplify even the most complex business challenges by adapting best and flawless in class services to deliver innovative solutions.

Businesses can hire dedicated or project based consultants from Globtier to cater to their SAP project needs. With offshore remote delivery centre based out at India, we can provide the best, cost-effective and personalized SAP support enabling you to save a huge annual cost.

Our offerings include SAP Sustenance support, customization support, tax and regulatory compliance, interactive and real-time troubleshooting.

Our SAP support team follows a proactive approach with a dedicated project manager for each client who is responsible for all the support activities, ensuring smooth and efficient delivery.

SAP Practice Overview

With over 10+ years of experience in delivering excellence and Customer delight !!


  • Around 120 + SAP Consultants ( PAN India )
  • Proven & Matured Service Delivery Model
  • 10+ active customers across INDIA
  • Successfully managing multiple large & complex engagements for Fortune 1000 customers

SAP Offerings

Technical Consulting

  • SAP for Automobile Industry
  • SAP for Cross Industry like
  • agrochemical, etc.
  • SAP for Retail
  • SAP for Chemical Industry
  • SAP for Public Sector
  • Planning & Consolidation
  • Product Development
  • Business Consulting

Business Consulting

  • Business improvement plan
  • Process improvement plan
  • ERP readiness and preparation
  • Business process optimization

Product Management Consulting

  • Waterfall Methodology
  • Agile Methodology – New Development
  • Hybrid Methodology
  • Project Management Metrics

SAP Core Capabilities

Management Services

  • Application Management Services: Technical, Functional, DBA
  • Infrastructure and Hosting
  • Maintenance and Revision Testing

Modernization Services

  • Custom Development Services (cloud based and on-premise)
  • Customer Branded User Interface Development
  • Release Upgrades
  • CoE for Development Operations

SAP AMS Capabilities

  • 150+ On Roll Professionals
  • 20+ active engagements
  • 15+ years of experience
  • 98% renewal rate
  • 99% transition Success
  • ISO, ITIL , Business compliant methodology
Multiple frameworks / tools for Delivery / Improvement / Innovation / Lifecycle management
Flexible Customer Engagement through combination of multiple Engagement Models, Financial Models and Services

Strength – Skill Distribution

  • SAP Resources Deployed in existing Project – 120 Plus
  • Pool of SAP resources for Contract Work – 30 Plus

SAP Skills Available

  • SAP Basis
  • SAP MM
  • SAP SD
  • SAP BO
  • SAP PP
  • SAP Hybris
  • C4C
  • SAP CRM Technical
  • SAP CRM Functional
  • Success Factors

Globtier Tools

Globtier has developed some useful and helpful tools to add value to our delivery capabilities.


Ticketing Tool Solution


To assist end users at L0-L1 Level with FAQ’s Integration


To manage and deliver online learning and educational documents.

Project Management Capabilities

The proactive approach, combined with the varied technical skills, allowed us to work with leading companies across multiple geographies with a diversified spectrum of industry verticals like Automobile, healthcare, BFSI, logistics, FMCG and governmental to name a few.

Our dedicated PMO team will provide proactive services and deliver smart and tailored IT solutions to support your growth and optimize your business processes.


  • Deployment of Project Governance Team
  • Close Monitoring of all activities from Kick-off to Feedback collection
  • Stakeholder Management
  • Resource Availability & Monitoring
  • Quick action on identified issues
  • Customer Satisfaction

Continuous Improvement Structure

Globtier will be using the results of measurable action plan and with continuous RCA process will structure the improvement plan on continuous basis.

The following diagram describes the process we will follow:

Business Sustainability Plan

At Globtier, sustainability is about using our scale and our expertise to enable a more responsible, balanced and sustainable execution plan to achieve key deliverable with utmost surety and accuracy.


  • Approved Plan after careful consideration of ground realities.
  • Execution without any small deviation.
  • Ensuring the availability of sufficient trained resources throughout project duration.
  • Micro management of activities.

Value Proposition


  • Deep engineering relationships with product vendors
  • Large talent pool and expertise
  • Similar engagement experience
  • 24×7 support
  • Driven by Quality, SLAs and Productivity


  • Right size partner
  • Work towards long term partnership
  • Highly scalable model


  • Low cost structure
  • Optimal onshore – offshore team ratio